Shop by Category


Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax at time of purchase if you are located within Canada.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Our current payment system is handled through PayPal and thus PayPal charge times will be dependant upon what type of account you have with PayPal and your choice of payment method with them.
In the future we will offer direct payment via credit card payments and at that time we will charge payment against the order within 24 hours prior to shipment of your item(s).